New York Life Group Benefit Solutions / LINA LTD appeals

New York Life Long-Term Disability Lawyers (LINA)

Life Insurance Company of North America (LINA) is a New York Life Group Benefit Solutions insurer. If LINA denied your long-term disability claim or stopped benefits, the insurer named in your policy and letter matters. We examine the actual plan, the reason for denial and the medical and vocational record, then build an ERISA appeal or evaluate litigation where warranted. New York Life’s New York insurance entity is separate from LINA.

  • LINA long-term disability claim and appeal review
  • Evidence for own-occupation and any-occupation disputes
  • Free, confidential initial case review

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Why LINA denies or terminates long-term disability benefits

Policy terms and the denial letter control each claim. These issues appeared in reported LINA LTD decisions, and they help identify the proof an appeal may need.

A change from your occupation to any occupation

Some plans change their disability test after a benefit period. In Masevice, LINA reviewed the claimant under a new any-occupation definition after 24 months. An appeal should compare the policy’s exact wording with sustained work capacity, earnings and vocational evidence.

Paper reviews and incomplete functional evidence

In Calhoun, the appellate court criticized LINA’s reliance on file reviewers where the record supported disabling limitations. The point is to explain how symptoms affect attendance, sitting, standing and other real job duties, using the strongest available clinical and functional evidence.

An independent medical examination dispute

In Masevice, in-person examination scheduling during the COVID-19 period left significant evidence gaps. The court sent the claim back for current medical evidence and further fact-finding, without ordering benefits. An IME request needs a prompt, documented response tailored to the policy and circumstances.

Your actual occupation and its demands

In Hunter, the Sixth Circuit found LINA’s review failed to address the claimant’s actual job requirements adequately and ordered further review. Job duties, pace and physical demands should be documented, not reduced to a broad title.

Social Security decisions and conflicting records

In Calhoun, LINA’s treatment of the Social Security disability decision and other evidence contributed to the court’s conclusion. An SSA award is not automatically controlling, but the insurer should address material contrary evidence in the claim file.

The insurer name on older Cigna or newer New York Life paperwork

New York Life acquired Cigna’s group insurance business, including LINA, in 2020. A letter may carry Cigna, LINA or New York Life Group Benefit Solutions branding. Identify the issuing insurer and claims administrator before deciding which policy and appeal rules apply.

Build the record for a LINA disability appeal

Most employer-sponsored LTD plans are governed by ERISA. The administrative appeal is ordinarily required before a benefits lawsuit, and courts often review the record made during that process. A short appeal can leave medical and vocational gaps that are difficult to fix later.

We obtain the policy and denial letter, request the complete LINA claim file, map each reason for denial to evidence, and address the applicable occupational test. Individual policies and plans outside ERISA may follow different rules.

  1. Start a brief intake

    Tell us how to reach you, your state, claim stage and letter date. A short description is enough; do not send private medical records through this first form.

  2. Identify the insurer and plan

    We check whether the policy names LINA, New York Life Group Insurance Company of NY or another entity, then read the exact definition and appeal instructions.

  3. Request the claim file

    We compare LINA’s reviewers, correspondence and vocational conclusions against your treatment and job duties.

  4. Develop the appeal evidence

    We address sustained work capacity, any definition change, Social Security information and any independent examination issue with specific medical and vocational support.

  5. Evaluate suit if the appeal fails

    If the denial remains after administrative review, we assess the available ERISA or policy remedy and the governing venue.

Estimate your LINA disability appeal deadline

ERISA-governed disability plans must give claimants at least 180 days to appeal a benefit denial. Enter the date you received your LINA letter for a rough estimate. The actual plan, letter and law control; ask us to check your date.

This estimate is general information, not legal advice, and it may be wrong for you. It simply counts 180 calendar days from the date you enter. Your real deadline depends on your plan, your denial letter, when you actually received it, and the law that applies, and it may be earlier. Do not rely on this tool to decide when to act. Confirm your deadline with an attorney right away.

Estimated last day to appeal (180 days)Enter a date
Days remaining–
Life Insurance Company of North America decision due after a complete appeal45 days, +45 with notice

Estimate only. Not legal advice. Your actual deadline may be different, including earlier.

Have us confirm my deadline

Public court decisions

LINA disability decisions: remands and reinstatement

These public rulings involved other claimants and other law firms. They show different remedies on specific records; they are not firm results or predictions.

Remanded for additional fact-finding

Masevice v. Life Insurance Co. of North America

2023 U.S. Dist. LEXIS 44724 (N.D. Ohio Mar. 16, 2023) · U.S. District Court for the Northern District of Ohio

The court denied both sides’ motions and sent the LTD claim back to LINA for current medical evidence and further fact-finding. It found the record did not justify an outright benefit award. The decision addressed gaps around an in-person examination during the COVID-19 period.

A remand can reopen review but does not itself reinstate benefits.

Read the opinion

Reversed and remanded to LINA

Hunter v. Life Insurance Co. of North America

No. 10-1244 (6th Cir. June 29, 2011) · U.S. Court of Appeals for the Sixth Circuit

The Sixth Circuit reversed a judgment for LINA after finding the termination review failed to address the claimant’s actual job requirements adequately. It directed a remand to LINA for a new consideration of the LTD claim, not an immediate award of benefits.

The occupational analysis should reflect what the claimant’s job actually requires.

Read the opinion

Reversed; reinstatement ordered

Calhoun v. Life Insurance Co. of North America

No. 15-3470 (6th Cir. Dec. 15, 2016) · U.S. Court of Appeals for the Sixth Circuit

The Sixth Circuit found LINA acted arbitrarily and capriciously in terminating LTD benefits. It reversed the district court and directed reinstatement from the termination date, rather than another round of insurer review. A judge dissented.

A complete medical record can support reinstatement when the court finds the denial unsupported.

Read the opinion

Prior results do not guarantee a similar outcome. The court decisions described on this page involved other lawyers and claimants; they are not Feden Law Group results. Some predate New York Life’s acquisition of LINA. A remand for further review does not itself award benefits.

Why bring a LINA claim to Feden Law Group

Focused disability practice

We review long-term disability denials, administrative appeals and ERISA benefits litigation.

Insurer-specific analysis

We identify the legal entity, claims administrator, occupational definition and evidence gaps in your LINA or New York Life Group Benefit Solutions paperwork.

A record built for review

We connect treatment, job duties and vocational evidence to the precise policy terms and denial reasons.

A clear first step

Start with a short intake. We will explain whether we can help and arrange a secure way to share documents if needed.

Life Insurance Company of North America long-term disability questions

LINA denied my long-term disability claim. What should I do first?

Save the letter and the envelope or electronic delivery record, note when you received it, and check the appeal instructions. Request the full policy and claim file, then seek advice before filing a brief or incomplete appeal.

Is Life Insurance Company of North America the same as New York Life?

LINA is a New York Life Insurance Company subsidiary that provides Group Benefit Solutions products. New York Life Group Insurance Company of NY is a separate issuer. The legal insurer and administrator shown in your policy and letter control your claim.

Why do some LINA documents say Cigna?

New York Life acquired Cigna’s group life and disability business, including LINA, in December 2020. Older policies and decisions may use Cigna branding. The insurer named on the actual policy remains the starting point.

How long do I have to appeal a LINA LTD denial?

For ERISA-governed disability plans, federal rules generally require at least 180 days after receipt of the denial. Individual and exempt policies may differ. Confirm the actual deadline in your letter and plan.

What if LINA says I can do any occupation after 24 months?

The exact policy definition matters. In Masevice, the policy changed after 24 months. Your appeal should address sustained duties, income threshold, education and training under your plan’s wording.

Can I challenge a LINA independent medical examination or paper review?

The plan may permit an examination or file review. Respond promptly to an IME request, preserve the correspondence and explain any barrier. In Masevice, the court remanded for more fact-finding; it did not award benefits.

Can I sue Life Insurance Company of North America for LTD benefits?

For most ERISA employer plans, a claimant must first complete the required administrative appeal. If a denial remains, a lawsuit for benefits may be available under ERISA. Other policies can have different remedies.

Does this intake form create an attorney-client relationship?

No. The free initial intake lets us evaluate whether we can help. Representation starts only after we agree in writing. Do not send sensitive medical records through the form.

Can Feden Law Group review my LINA claim outside Pennsylvania?

We evaluate ERISA employer-plan LTD claims nationwide. State-law policies may require local counsel or a different approach; we will discuss that after reviewing your coverage.

Disability claims against other insurers

Life Insurance Company of North America said no. That is not the final word.

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Feden Law Group PLLC · (267) 234-7465 · nfeden@fedenlawgroup.com

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Prior results do not guarantee a similar outcome. The court decisions described on this page involved other lawyers and claimants; they are not Feden Law Group results. Some predate New York Life’s acquisition of LINA. A remand for further review does not itself award benefits.

This page provides general information, not legal advice for your situation. Contacting us or submitting this form does not create an attorney-client relationship. Please do not send medical records, Social Security numbers, or other confidential documents until we confirm we can represent you.

New York Life / LINA and related names are trademarks of their owners. Feden Law Group PLLC is not affiliated with New York Life / LINA.